Here you will find frequently asked questions
from our business partners and also their customers. When
you have any questions that are not mentioned below, please
feel free to ask us. We will frequently update your questions.
Question:
Do I have to treat the tiles or the grouting first ?
Answer:
You should at first treat the grouting with ‘Percenta Wood & Stone’ and then the tiles with ‘Percenta Glass & Ceramics’. Excessive materials on the tiles should be removed immediately with a clean absorbent cloth, because stains can form.
Question:
Can I use the glass & ceramics sealant on dishes ?
Answer:
Yes. The sealant needs to cure for at least 1 hour, preferably for 12 hours. Then it is absolutely harmless. Dishes are easier to clean and less washing up liquid is needed.
Question:
Can the grouting get damaged when sealing tiles ?
Answer:
No. Grouting will not be damaged.
Question:
What happens when I use abrasive bathroom/kitchen cleaners after sealing ?
Answer:
Abrasive bathroom/kitchen cleaners damage the sealant. Use only water and our nano eraser. That saves time and is environmentally friendly.
Question:
Limescale forms although the surface is sealed. Have I done anything wrong ?
Answer:
No. When water dries, limescale remains, which can simply be wiped off with a wet cloth.
Question:
What needs to be done when some of the product gets on the rubber seal while sealing the window ?
Answer:
Nothing. ‘Percenta Glass & Ceramics’ is neutral.
Question:
While sealing the sink, some of the product got onto the stainless steel fittings. Can this cause any damage ?
Answer:
No. You can also seal the tap with the ceramics sealant, but it won’t last as long as if treated with the stainless steel sealant.
